Return & Refund Policy

Refund policy

Items shipped from Amazon.com and Amazon.co.uk, including Amazon Warehouse, can be returned within 30 days of receipt of shipment in most cases.

For full Amazon.com refund policy click here:

https://www.amazon.com/gp/help/customer/display.html/ref=help_search_1-1?ie=UTF8&nodeId=201819300&qid=1565769038&sr=1-1

For full Amazon.co.uk refund policy click here:

https://www.amazon.co.uk/gp/help/customer/display.html/ref=orc_hp_s_retest?ie=UTF8&nodeId=1161018#

If the product was directly bought on our website, we do not accept returns, exchanges or refunds. All sales are final. Please note, Fraîcheur Ice Globes reserves the right to refuse all returns.

If you didn't receive the order or your order was delivered broken, please contact us info@fraicheuriceglobes.com.

Return policy

For full Amazon.com return policy click here:

https://www.amazon.com/gp/help/customer/display.html/ref=help_search_1-2?ie=UTF8&nodeId=202037170&qid=1565769779&sr=1-2

For full Amazon.co.uk return policy click here:

https://www.amazon.co.uk/gp/help/customer/display.html/ref=help_search_1-2?ie=UTF8&nodeId=201819200&qid=1565769801&sr=1-2

If the product was directly bought on our website www.faceiceglobes.com, we do not accept returns, exchanges or refunds. All sales are final. Please note, Fraîcheur Ice Globes reserves the right to refuse all returns.

Payment information

If you checkout directly on www.faceiceglobes.com, we accept PayPal checkout, and payments by credit cards. We do not accept returns, exchanges or refunds. All sales are final.