SHIPPING INFORMATION

First, we need 1-2 business days to process your order. We provide a tracking number.

UPDATED delivery time:

FREE DELIVERY!  FedEx Ground (1-5 business days) - The United States.

Morning Express (2-5 business days) - Hong Kong.

UPS (2-3 business days) - Brunei, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, Macao.

DHL (4-14 business days) - Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla, Albania, Armenia, Angola, Argentina, American Samoa, Australia, Aruba, Azerbaijan, Barbados, Bangladesh, Burkina Faso, Bahrain, Burundi, Benin, Saint Barthélemy, Bermuda, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Cocos Islands, Central African Republic, Congo, Switzerland, Côte d'Ivoire, Cook Islands, Chile, Cameroon, Colombia, Costa Rica, Cabo Verde, Curaçao, Christmas Island, Djibouti, Dominica, Dominican Republic, Algeria, Ecuador, Egypt, Western Sahara, Eritrea, Ethiopia, Fiji, Falkland Islands, Micronesia, Faroe Islands, Gabon, Grenada, Georgia, French Guiana, Ghana, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, South Georgia and the South Sandwich Islands, Guatemala, Guam, Guinea-Bissau, Guyana, Honduras, Haiti, Indonesia, Israel, Isle of Man, India, British Indian Ocean Territory, Iceland, Jamaica, Jordan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, Saint Kitts and Nevis, Kuwait, Cayman Islands, Kazakhstan, Lao People's Democratic Republic, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Morocco, Moldova, Montenegro, Saint Martin, Madagascar, Marshall Islands, Republic of North Macedonia, Mali, Myanmar, Mongolia, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Mauritius, Maldives, Malawi, Mexico, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Norway, Nepal, Nauru, Niue, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Pakistan, Saint Pierre and Miquelon, Pitcairn, Puerto Rico, Palestine, Palau, Paraguay, Qatar, Réunion, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Saint Helena, Ascension and Tristan da Cunha, Svalbard and Jan Mayen, Sierra Leone, Senegal, Suriname, Sao Tome and Principe, El Salvador, Eswatini, Turks and Caicos Islands, Chad, French Southern Territories, Togo, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad and Tobago, Tuvalu, Tanzania, Ukraine, Uganda, United States Minor Outlying Islands, Uruguay, Uzbekistan, Saint Vincent and the Grenadines, Venezuela, British Virgin Islands, U.S. Virgin Islands, Vanuatu, Wallis and Futuna, Samoa, Mayotte, South Africa, Zambia, Zimbabwe.

All orders are being shipped from the United States or Hong Kong warehouses.
Items shipped outside of the United States or Hong Kong are subject to duties, taxes, handling and/or other miscellaneous charges as defined by the country of import. These fees are not included in the cost of your order and therefore can not be reimbursed by Fraîcheur Ice Globes. Customs regulations in the U.S.A. require that we display the full product value on the front of the package (this includes products that are purchased at a discounted price or are part of a promotion). Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

First, we need 1 business day to process your order. We always provide a tracking number.

Delivery time:

FREE DELIVERY! 1-2 business days by Royal Mail or ParcelForce - The United Kingdom.

2-8 business days by Royal Mail, DPD or ParcelForce - Austria, Bosnia & Herzegovina, Belgium, Bulgaria, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Netherlands, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia, Guernsey, Gibraltar, Greece, Jersey, Monaco, Malta, San Marino.

All orders are being shipped from our warehouse in the United Kingdom, Europe.

If you are from these countries: Albania, Andorra, Belarus, Iceland, Liechtenstein, Macedonia, Montenegro, Norway, Russia, Serbia Switzerland, Ukraina, please order via SHOP -> INTERNATIONAL. Your order will be shipped from the US warehouse.

VAT fee is included in the price for European Union customers (European Shipping). No additional taxes will be added before the delivery.

Items shipped outside of the United States or Hong Kong (International Shipping) are subject to duties, taxes, handling and/or other miscellaneous charges as defined by the country of import. These fees are not included in the cost of your order and therefore can not be reimbursed by Fraîcheur Ice Globes.

Customs regulations in the U.S.A. require that we display the full product value on the front of the package (this includes products that are purchased at a discounted price or are part of a promotion). Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

International shipping orders fulfilled by Fraîcheur Ice Globes are despatched within the Hong Kong or the United States so you may be asked to pay customs import Tax or VAT charges if your order passes through your local customs office.

Fraîcheur Ice Globes will not refund these charges.

Unfortunately, we have no control over these charges or the costs applicable as these vary from country to country.

We recommend you contact your local customs office to find out more about any possible charges you may be required to pay.